I have been gifted an item and want to exchange it, what do I do?Updated 3 months ago

Lucky you! 🎁 If your Dock & Bay gift isn’t quite the one you had your eye on, no worries — we’ve got you covered.

All we need is the order number (this might take a little snooping 👀). Once you’ve found it, just email us at [email protected]. If you really can't find it and don't want to let the original purchaser know, their full name, address and/or email address could help! Then we’ll work our magic:

If you would like the same item in a different colour or size? Easy swap.

Got your heart set on something else? We’ll sort you out with a gift code once the return’s back, so you can pick that towel, poncho, or robe you’ve been dreaming about.

💡 Just a heads-up: we can only do a like-for-like swap, or issue a gift code with the balance paid by the gift-giver (no hate if they got it on sale...)